Privacy Policy

Effective Date: February 22, 2026

At Alpha HVAC & Electric, we value the trust our Seattle neighbors place in us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book our services.

1. Information We Collect

We collect information that you voluntarily provide through our contact forms, including:

  • Contact Details: Name, email address, phone number, and physical service address.

  • Service History: Details regarding your HVAC or electrical systems and maintenance records.

  • Usage Data: Information on how you interact with our website to improve your user experience.

2. How We Use Your Information

Your data is used strictly to provide the “Alpha Standard” of service:

  • To schedule appointments and provide free estimates.

  • To dispatch certified technicians to your location.

  • To process energy rebates and labor warranty documentation.

  • To send seasonal maintenance reminders and emergency service alerts.

3. Information Sharing

We do not sell your personal information. We only share data with trusted third parties necessary for business operations, such as:

  • Payment processors for secure billing.

  • Manufacturer partners for equipment registration and warranties.

  • Local municipal inspectors for code-compliant permit filing.

4. Security

We implement industry-standard security measures to protect your data from unauthorized access. As a licensed and insured company, your digital safety is as important as your home’s electrical safety.